Activities and Services - Crystal Serenity
The
officers, crew and staff of Crystal Serenity is an elite team.
Their Norwegian captains and their corps of officers are masters
of the sea, with a lifetime of distinguished service. The crew is
handpicked for their skill, professionalism and pride, and the
staff is carefully trained to ensure that they are uniquely
qualified for their positions. But perhaps their most important
credential is a matter of instinct, not training. Their people
share a respect for hospitality as rich and varied as the 33
countries from which they hail, a gift for friendship and good
cheer that brightens each day aboard their ships.
Being the
perfect host means lots of hard work, which continues around the
clock, up on deck and behind the scenes. Yet along with the work
comes enjoyment: the camaraderie and esprit de corps that comes
with excellence, the satisfaction of knowing they're the best team
at sea.
YOUR DAY AT SEA CAN BE AS RELAXING OR AS ACTIVITY-FILLED AS YOU
WISH
The Crystal
ships are a wealth of worldly temptations, which take on a whole
new intensity in the majestic surroundings of a cruise.
 Imagine
playing paddle tennis on the full-size court high atop the ship,
surrounded by the jungle-clad peaks of Bora Bora. Perfect your
strokes with a PGA golf professional while using Callaway® clubs,
amid the sails and shining bays of Auckland, or train in the fully
equipped gym beside sweeping views of the Mediterranean. Enjoy a
soul-soothing aromatherapy message in the exclusive European Spa,
caressed by the sun-blessed Mexican Riviera, or a stimulating
stroll around the Promenade Deck, face-to-face with an Alaskan
glacier.
 The
sheltered spaces of the ship hold countless other pleasures. The
chic boutiques of the 3,000 square-foot Avenue of the Stars
shopping arcade feature designer jewelry, the latest European
fashions, and fine collectibles from around the world. Spend a
quiet hour in the 2,000-title library, or play a sociable hand of
bridge in the Bridge Lounge with an ACBL instructor. There's just
time for ten laps in the Seashore pool and a relaxing soak in the
poolside Jacuzzi®, before meeting with your expert dance
instructors to polish your footwork for the night of dancing that
lies ahead.
The
imagination thrives on the freedom and discovery of a sea voyage,
and their unparalleled enrichment programs provide nourishing food
for thought. The Crystal Visions Enrichment Lecture Series
assembles a cast of international stars and luminaries, who'll
share fascinating insights and historic moments. The celebrated
chefs and wine connoisseurs of the Crystal Wine & Food Festival
offer a dazzling array of gourmet demonstrations, tastings, and
Guest Chef dinners. And in the cutting-edge Computer
University@Sea equipped with Compaq® computers, experts show you
the limitless potential of this powerful, and fascinating, tool.
Each cruise is a feast of talent, intellect and sheer enjoyment,
which gives new luster to the wide world through which you sail.
DAILY PROGRAM
The
Reflections daily program is delivered to your stateroom each
evening to help you plan for the next day. It is a valuable guide
to the activities aboard the ship, including a complete schedule
of the day's events, hours for the ship's diverse venues and
important announcements. It also contains entertaining articles on
the ports of call, personality profiles of shipboard officers,
staff, entertainers and Crystal Visions lecturers, fun facts about
the world, cruising and a great deal more.
LECTURES & ENRICHMENT
The popular
Crystal Visions Enrichment Lecture Series is offered on every
cruise and includes a noted historian, anthropologist, geographer
or geologist who lectures on the regions visited during the
cruise. Also on board each cruise is at least one noted artist,
art historian, archaeologist, architect, oceanographer, scientist,
financial analyst, motivational speaker, author, critic,
journalist, celebrity, or other interesting personality who shares
insights into his or her particular world.
You can also
expand your interests in subjects such as bridge and dance and
participate in their acclaimed Computer University@Sea where
guests learn about the fascinating world of computers in a relaxed
environment. On selected cruises there is also instruction in
golf, yoga, and arts and crafts.
AMBASSADOR HOSTS
Crystal
Cruises offers a host program that includes four to six carefully
screened gentlemen per sailing with interests and backgrounds
similar to those of their guests. Each distinguished Ambassador
Host is cultured, well traveled and an an accomplished ballroom
dancer.
DANCING & DANCE LESSONS
 Crystal
Cruises offers an abundance of dancing opportunities and venues,
each with its own style and ambiance. The Starlite Lounge (Crystal Symphony), the Palm Court and
the Galaxy Lounge offer dancing before and after the evening
shows.
Professional
dance instructors offer regular classes in the most popular dance
steps as the distinguished Ambassador Hosts await to escort you to
the dance floor.
SPA & FITNESS FACILITIES
 The
Crystal Spa offers a wide range of health and beauty services for
men and women, in a tranquil atmosphere surrounded by panoramic
views of the sea. There are complete sauna and steam room
facilities, and our health specialists offer a wide variety of
treatments, including aromatherapy, Aqua Meditation, exfoliation,
reflexology and Swedish massage.
Both ships
offer an ocean-view gym facility with weights and exercise
equipment, as well as a full-time fitness director offering
fitness advice and a variety of stretch and aerobic instruction.
Other onboard fitness facilities include: one full-length lap
pool; one indoor/outdoor pool; two Jacuzzis®; an extensive
Promenade Deck for walking and jogging; a regulation paddle tennis
court; table tennis; golf driving ranges and putting greens with
Callaway® golf equipment; and shuffleboard courts.
SHORE EXCURSIONS
 An
extensive selection of shore excursions has been developed to
enhance the guests' cruise experience. Options include
sightseeing, flightseeing and adventure tour programs. Activity
levels vary from tours requiring less walking to more active
excursions such as cycling and kayaking, each providing you with
an opportunity to explore the points that interest you most about
the ports you are visiting.
A book of
shore excursion options is included with your cruise documents so
that you can familiarize yourself with the tours available prior
to embarkation. Once on board, you can book your tours through the
ship's Shore Excursion Office. Some shore excursions may be booked
in advance. Confirm availability with your Crystal-Cruise-Discount
specialist. The Shore Excursion Staff also offers informational
talks on each port of call, providing shopping tips and things to
look forward to while ashore.
AFTERNOON TEA
 This is a
special event at Crystal Cruises. Each Tea presents a selection of
savories and sweets served daily in the sun-lit charm of the Palm
Court. Their "Mozart Tea" is a visit to 18th-century Vienna you
are greeted by staff dressed in velvets and brocades and are
tempted by a selection of the finest cakes and pastries Austria
has ever made. Their English Colonial Tea offers a taste of
tradition, complete with scones and clotted cream, finger
sandwiches and other assorted sweets. The American Tea is a
Crystal creation paying tribute to the classics of the American
summertime.
COCKTAIL HOUR
A selection
of hot and cold hors d'oeuvres are served in the various bars and
lounges every evening before the dinner hour.
ENTERTAINMENT
 Production
Shows
The Galaxy
Lounge is the venue for their award-winning production shows,
and a host of other evening performances. The showroom was
custom-designed to offer perfect views from each of its 500
seats, and features state-of-the-art sound and lighting systems.
Each show
is a magical blend of music and dance performed by the finest
talent in musical theater. Costumes are individually designed
and hand-made and staging is skillfully crafted to bring each
vibrant scene to life.
Variety Entertainment
Each
cruise features a variety of cabaret-style entertainers from
illusionists, comedians, impressionists and ventriloquists to
vocalists, musicians and classical artists.
Music & Dancing
Before and
after dinner hours, musical entertainment and dancing are
offered in a number of venues around the ship. Each lounge
features a diverse array of performances from classical artists
to ballroom dance bands. The musical trio serenades you with
classical melodies during afternoon teatime and plays requests
as they stroll through Crystal Dining Room each evening.
Piano Bars
Soft piano
melodies fill the Crystal Cove in the afternoons and each
evening at cocktail hour. The popular Avenue Saloon features a
pianist/vocalist performing jazz and favorite tunes.
Casino
 Crystal
Cruises exclusively features Caesars Palace at Sea casino, run
by the world-famous Las Vegas gaming operation. The 3,000+
square-foot facility houses five blackjack tables, as well as
baccarat, craps, roulette, and more than 85 slot machines. The
expert casino staff is employed by Caesars Palace.
A casino
shipboard advance of up to $200 U.S. per person, per day, may be
charged to the guest's shipboard account (up to a maximum of
$2,000 US per cruise).
Guests
must be at least 21 years of age to enter the gaming areas.
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PARTIES & SPECIAL OCCASIONS
The Bar
Manager is happy to make arrangements for any special occasions or
parties in your stateroom, or in the public rooms, if available.
The Bar Manager can provide you with available packages including
waiters, bartenders, special hors d'oeuvres and invitations.
BUTLER SERVICE
Available to
guests on Penthouse Deck 10, your own personal butler will attend
to every detail of your stay, from packing and unpacking your bags
to dinner reservations to planning a party in your penthouse. They
are on call to look after your requirements.
SHIPBOARD SERVICES
Crystal's
staff takes pride in making sure your entire journey goes
smoothly, from beginning to end.
Concierge
The
concierge and a 24-hour Front Desk Staff is available to assist
you with any special shipboard or shoreside needs.
Cruise Sales Consultant
Crystal's
shipboard sales representative will provide itinerary details
and fares for future cruise reservations.Onboard sales receive a
5% discount.
Crystal Society Hostess
The
Crystal Society Hostess is on every cruise to welcome first-time
cruisers into the Crystal Society and to acquaint members with
all the benefits and rewards of being part of the Crystal
Family.
Room Service
is available 24 hours a day from the Room Service menu. Room
Service may also be ordered from the Crystal Dining Room menu
during regular dining hours.
LAUNDRY/VALET SERVICES
 Complete
valet services are available, including laundry, pressing, dry
cleaning and shoe polishing. Services may be arranged through your
stateroom stewardess, or through your butler if you are on the
Penthouse Deck. All valet charges will be billed to your shipboard
account. Complimentary self-service launderettes, including
washing machines, detergents, fabric softeners, dryers, irons and
ironing boards are provided on Decks 8, 9, and 10 (Crystal Symphony).
BUSINESS SERVICES
 Business
centers are available on both ships, equipped with a personal
computer and fax machine. Conference and meeting facilities are
also provided on board. Secretarial and copying services are
available upon request for a nominal charge, as is private e-mail,
through their Computer University @Sea.
NEWS SERVICE
While you
relax and unwind at sea, you can still stay in touch with the
world. CNN and ESPN are transmitted live via satellite to your
stateroom television, 24 hours a day (signal permitting).
TimesFax, a summary of daily news from the pages of the New
York Times, is transmitted via satellite to the ship
(reception permitting) and is distributed to staterooms each
morning. In addition, for a nominal charge, they will offer a
Financial Fax service, a unique one-page personalized stock
portfolio of up to 30 stocks that is delivered directly to your
stateroom, shortly after US markets close each business day.
COMMUNICATION
Mail
Prior to
the departure date, you will receive a list of port addresses
where mail can be forwarded or delivered to you throughout the
cruise. Postage and mailing services are available on board. Be
sure to allow sufficient time for delivery to distant
destinations.
Telephone
Both ships
are equipped with a sophisticated telephone system (COMSAT®)
that allows guests to make direct-dial satellite phone calls
from their staterooms while at sea. The ship telephone number
will be included in your travel documents before sailing.
Calls will
be billed to the guest's shipboard account. However, please be
aware that the per-minute cost to use this system is
significantly higher than a normal shoreside call. Guests may
prefer to use pay phones located in various ports of call.
Credit card phones are also located in specific public areas on
the ship.
E-Mail
Crystal
Cruises offers a private e-mail system through their Computer
University@Sea. Your personal e-mail address is included on your
Cruise Ticket. Details are provided with cruise documents or
contact our specialists Agent for more information.
Facsimile (FAX)
Facsimile
services are available for a nominal charge.
HAIR SALON
The Crystal
Salon offers a full range of beauty services for women and men,
performed by trained professionals. Featured services include
haircuts, hairstyling, coloring, permanents and body waves,
facials and skin analysis, manicures and pedicures.
MEDICAL SERVICES
A trained
physician and medical staff is on call 24 hours a day. The
professional services of this staff, as well as certain
medications, are available on board at reasonable costs. Guests
requiring ongoing medication, or having specific dietary needs,
are advised to bring an ample supply of medication or dietary
supplements with them, in their carry-on luggage.
For safety
reasons, liquid or gas oxygen tanks are not permitted in any
staterooms or public areas. Oxygen concentrators may be used on
board, provided Crystal Cruises is notified in writing, in
advance, that a guest is bringing his or her own oxygen
concentrator, and has made direct arrangements with an independent
medical contractor who has agreed to undertake all required
arrangements without involving the ship's onboard Medical Center
and its personnel. The concentrator-dependent guest must travel
with a companion who is also completely familiar with the
operation of the concentrator.
Guests with
existing medical conditions, guests who cannot completely care for
themselves and who may require treatment by the ship's medical
staff, or guests who may constitute a risk or danger to anyone
else on board, must be reported in writing to the Crystal Cruises'
On Board Guest Services Department prior to departure. Crystal
Cruises reserves the right, without liability, to refuse to board
and transport such guests who are in need of constant care by the
ship's staff.
RELIGIOUS SERVICES
Jewish and
Protestant services are available during major holidays, and
Catholic services are offered on most cruises. Interdenominational
services are performed on Sundays at sea. Details on the services
are provided in the daily program.
For the Best Crystal
Serenity Prices
contact Diane, Patrick,
Harriet or Chris
Our Crystal Cruise Specialists
Toll Free
877-226-2731
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